What's the minimum volume you'll take on?
There isn't a hard floor, but below roughly forty pallet positions the per-unit economics rarely work in your favour — we'll say so during the capacity check rather than after the first invoice.
FAQ
Common questions
Who owns the claim when a carrier damages a shipment?
We file it, since we hold the booking and the proof of condition at handover. You get the claim reference and the photographs the same week it's raised.
Can we integrate with your inventory feed directly?
Yes — the feed is available as a scheduled export or a direct connection, and we'll test it against a copy of your data before either side relies on it.
How much notice do you need to scale up for a promotion?
Two weeks for a modest lift, eight for a genuine peak. Anything shorter we'll attempt but won't commit to in writing, which is the honest answer rather than the comfortable one.
Details
Before you get in touch
Before you get in touch details the way Merit Studio reshapes Logistics & Field Operations into quick-to-appraise content.
Leverage before you get in touch to examine depth, clarify ambitions, and structure your approach in Port Mitchell.
Logged, not remembered
Every movement has a reference number and a timestamp. This page applies it to before you get in touch.
Same-day exceptions
Problems get flagged the day they happen, not at reconciliation. This page applies it to before you get in touch.
Disclosed, not hidden
Subcontracted lanes and limits are stated upfront, in the quote. This page applies it to before you get in touch.
Every movement logged against a reference number
In before you get in touch, Every movement logged against a reference number illuminates the next stage before the move to Merit Studio.
Exceptions flagged the same day, not at reconciliation
In before you get in touch, Exceptions flagged the same day, not at reconciliation illuminates the next stage before the move to Merit Studio.
A named coordinator for accounts above a set volume
In before you get in touch, A named coordinator for accounts above a set volume illuminates the next stage before the move to Merit Studio.
Outgrowing your current setup?
Request a capacity check, no obligation
Tell us your peak-season numbers and we'll tell you honestly whether our hubs can absorb them. Make faq review your starting foundation and find what is next.